Which items are eligible for a Replacement?
Sparrow Wings some items are eligible for replacements. If an eligible item is out of stock from the same seller, it cannot be replaced. Only a refund against the returned item will be issued.
What are the conditions for Replacement?
Items within the return window and in stock (exact same item) with the same seller are eligible for a replacement. The replacement order will be shipped through standard shipping once the original order is returned.
Replacements can be requested if the following conditions apply:-
- Item received is physically damaged.
- Item received has missing parts or accessories.
- Item received is different from the description on the product detail page on the website.
- Item received is defective/does not work properly.
Note:-
- A free replacement cannot be created for an item that was returned and replaced once earlier.
- If the item has missing parts or accessories, you may try to contact the manufacturer for assistance. Manufacturer contact information can usually be found on the item packaging or in the paperwork included with the item.
- If your item is not eligible for free replacement due to any reason, you can always return it for a refund.